Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030)

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New Age Technologies has been delivering Authorized Training since 1996. We offer Avaya’s full suite of authorized courses including courses pertaining to Aura Messaging, Aura Contact Center, Networking, IP Office Platform, Avaya Aura Communication Manager, and more. If you have any questions or can’t seem to find the Avaya class that you are interested in, contact one of our Avaya Training Specialists. Invest in your future today with Avaya training from New Age Technologies.

✉ Avaya Training Specialist | ☏ 502.909.0819

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COURSE INFORMATION

Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030) Course Overview:

In the Avaya Aura Communication Manager and CM Messaging – Embedded Implementation course, you will learn to install and test the CM Main Embedded, Simplex, Duplex templates and survivable templates for Avaya Aura Communication Manager Release 6.3. You will administer the templates on the Avaya S8800 and S8300D servers, G450/G650 gateways, IP endpoints, and public line access. Implementation exercises are supported with additional maintenance and troubleshooting information and references to related courseware and documentation.

Who Should Attend:

• Avaya customer and employees with implementation, administration, support and troubleshooting responsibilities for these products

Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030) Course Prerequisites:

Before attending this course, you must have attended the following:

• Avaya Aura Communication Manager Administration (5U00051)

Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030) Course Objectives:

After successfully completing this course, you will be able to:

• Identify the supported hardware for Communication Manager (CM) Release 6.3. Differentiate the Communication Manager role in large solution configurations when SIP endpoints are used/not used
• Describe the required hardware upgrades necessary for select servers. Prepare to implement Avaya Aura Communication Manager by gathering the necessary components prior to installation
• Match the Communication Manager (CM) 6.3 templates with the supported servers
• Install and configure System Platform on the Avaya supported servers
• List and describe the six basic steps for Communication Manager (CM) 6.3 template installation
• Install and test the five Avaya Aura Communication Manager templates on the Avaya supported servers
• Configure G650/G450 Gateways and Media Modules, IP endpoints, and public line access
• Maintain Communication Manager translations by performing backup and restore activities
• Differentiate between Server virtualization and system platform installation
• Identify the CM servers and platforms supported in Feature Pack 4
• Use supplemental documentation and troubleshooting information to assist the Communication Manager implementation

Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030) Course Certifications:

• Avaya Certified Implementation Specialist (ACIS) – Avaya Aura Communication Manager and CM Messaging – Embedded (R6.x)

Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030) Course Outline:

Module 1: Course Introduction

• Meet the Participants
• Course Objectives
• Course Agenda and Day-by-Day Activities

Module 2: CM 6.3 Offer

• Supported Hardware
• Preparing for a CM Implementation
• Basic Template Installation Procedures
• Communication Manager – New Features in FP4

Module 3: Templates and Functionality

• CM Main Embedded Template
• CM Main Simplex Template
• CM Main Duplex Template
• CM Survivable Remote Embedded Template
• CM Survivable Remote Simplex Template
• Utility Services Template

Module 4: Avaya Aura Virtualization

• Server Virtualization
• System Platform Overview and Components
• Installing System Platform Software
• CM Servers and Platforms in Feature Pack 4

Module 5: Avaya Aura CM Main Embedded Template Installation and Post Configuration

• Install and Configure System Platform
• Install and Configure the Communication Manager Main Embedded Template
• Install License and Authentication Files
• Configure a G450 Gateway and Media Modules

Module 6: Avaya Aura CM Main Simplex Template and Post Installation

• Install and Configure the Communication Manager Main Simplex Template
• Configure a G450 Gateway and Media Modules

Module 7: Avaya Aura CM Survivable Remote Embedded Template Installation and Post Configuration

• Install and Configure the Communication Manager Survivable Remote Embedded Template
• Configure a G450 Gateway and Media Modules
• Test Survivability

Module 8: Avaya Aura CM Main Duplex Template Installation and Post Configuration

• Install and Configure the Communication Manager Main Duplex Template
• Install License and Authentication Files
• Configure a G650 Gateway and IP-Related Circuit Packs
• Make a Test Call

Module 9: Utility Services Template

• Utility Services Template Installation Overview

Module 10: Avaya Aura CM Survivable Remote Simplex Template Installation and Post Configuration

• Install and Configure Communication Manager Survivable Remote Template
• Install License and Authentication Files
• Test Survivability

Module 11: CM Messaging Administration and Testing

• CM Messaging Overview
• CM Messaging and License File Installation
• Administering CM for CMM
• Set Up a Call Coverage Path
• Administer Subscriber Mailboxes
• Testing Communication Manager Messaging
• Administering CMM for Direct-SIP Integration
• Administering CMM for H.323 Integration

Module 12: Administer and Test IP Endpoints

• Administer IP Endpoints
• Utility Server
• Configure the IP Telephone Network
• Download Firmware
• Configure the 46xxsettings.txt file

Module 13: Administer Public and IP Trunk Access

• Verify Communication Manager Customer Option
• Configure Communication Manager for Public and IP Trunk Access

Avaya Aura Communication Manager and CM Messaging – Embedded Implementation (4U00030) Course Labs:

• Lab 1: CM Main Embedded Solution
• Lab 2: CM Main Simplex Solution
• Lab 3: CM Survivable Remote Embedded (LSP) Solution
• Lab 4: CM Main Duplex Solution
• Lab 5: CM Survivable Remote Simplex (ESS) Solution
• Lab 6: Admin CM for CMM – SIP/H.323

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