Avaya Aura Messaging Implementation (5C00062V)

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New Age Technologies has been delivering Authorized Training since 1996. We offer Avaya’s full suite of authorized courses including courses pertaining to Aura Contact Center, Avaya Aura Messaging, Networking, IP Office, Unified Communications, and more. If you have any questions or can’t seem to find the Avaya class that you are interested in, contact one of our Avaya Training Specialists. Invest in your future today with Avaya training from New Age Technologies.

✉ Avaya Training Specialist | ☏ 502.909.0819

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COURSE INFORMATION

Avaya Aura Messaging Implementation (5C00062V) Course Overview:

In the Avaya Aura Messaging Implementation (5C00062V) hands-on training course, you will learn the basics of implementation tasks for Avaya Aura Messaging and how to troubleshoot issues that may arise during the implementation process. You will also learn about the hardware and architecture, administrative tasks, preparing the Microsoft Exchange Store, and how to back up and restore the system.

Note: This particular version of the class does not prepare you for the current certification.

Who Should Attend:

• Avaya associates, business partners, and customers with implementation and maintenance roles

Avaya Aura Messaging Implementation (5C00062V) Course Prerequisites:

Before attending this course, you must have the following:

• Knowledge of Avaya Messaging concepts, hardware, and software
• Familiarity with Microsoft Exchange system

Avaya Aura Messaging Implementation (5C00062V) Course Objectives:

After successfully completing this course, you will be able to:

• Features and architecture solutions of Avaya Aura Messaging
• Related servers and their components
• Install Avaya Aura Messaging
• Implement and perform implementation administrative tasks
• Common installation errors and how to troubleshoot them
• Back up and restore Avaya Aura Messaging

Avaya Aura Messaging Implementation (5C00062V) Course Outline:

Module 1: Avaya Aura Messaging

• Features
• Architecture Solutions

Module 2: Hardware

• Installing Servers and Components:
• S8800
• S8730
• HP
• Dell

Module 3: Pre-Installation Tasks and Installing the Software

• Pre-Installation Tasks
• Prerequisites and Requirements for Installing
• Installing Avaya Aura Messaging 6.1 Software
• Updating the Avaya Aura Messaging Software

Module 4: Architecture

• Server Roles
• Most Common Topologies

Module 5: Preparing the Network

• Enabling Network Traffic to Support Messaging
• Creating Domain Name System (DNS) Record

Module 6: Telephony Server

• Basics of Switch/Telephony Server

Module 7: Administering the Storage Role

• Starting the Messaging System
• Configuring and Adding the Mail Gateway
• Verifying the Trusted Server Configuration
• Setting and Configuring Mailbox Parameters
• Adding a Postmaster Mailbox
• Configuring an IMAP4 port

Module 8: Administering the Application Role

• Configuring the Switch Link
• Setting the Phone Extension Length for Dial Rules
• Dial Rules
• Assigning an Attendant Number
• Fax Capabilities
• Configuring Languages

Module 9: Test User

• Adding Test Users
• Setting up a Message Testing Scenario

Module 10: Clientless Outlook Toolbar

• Avaya Aura Messaging Form
• Installing and Displaying the Avaya Aura Messaging Toolbar in Microsoft Outlook
• Accessing Messages through Outlook for Avaya Message Store
• Using the Clientless Outlook Toolbar

Module 11: Preparing MS Exchange Store

• Exchange Store
• Configuring Exchange Store
• Configuring Avaya Aura Messaging for Exchange
• Enabling Users for Exchange
• Leaving and Retrieving Voice Messages for Exchange

Module 12: Administering Sites and Topology

• Setting Site Properties for the First Time
• Adding Additional Sites
• Adding Additional Application Servers
• Configuring a Cluster

Module 13: Troubleshooting

• Troubleshooting Common Installation Issues

Module 14: Backup and Restore

• Performing a Backup
• Using Avaya Aura Messaging to:
• Backup Status
• Backup History
• Restoring a Backup

Module 15: Upgrades and Migrations

• Options
• Scenarios
• Upgrading Legacy Modular Messaging Hardware

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Average Salary for Skill: Avaya