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Avaya Aura Session Manager and System Manager Support (R6.3) (5U00050)
- Avaya
Certifications:
ACSS - Avaya Aura Session Manager and System Manager
New Age Technologies has been delivering Authorized Training since 1996. We offer Avaya’s full suite of authorized courses including courses pertaining to Aura Messaging, Aura Contact Center, Networking, IP Office Platform, Aura System Manager Support, and more. If you have any questions or can’t seem to find the Avaya class that you are interested in, contact one of our Avaya Training Specialists. Invest in your future today with Avaya training from New Age Technologies.
✉ Avaya Training Specialist | ☏ 502.909.0819
Current Promotion
This course is also available as part of the combined boot camp: Avaya Aura Session Manager and System Manager Implementation, Administration, and Support (9U01003)
COURSE INFORMATION
Avaya Aura Session Manager and System Manager Support (R6.3) (5U00050) Course Overview:
In the Avaya Aura Session Manager and System Manager Support (R6.3) course, you will learn how System and Session Manager are configured and maintained. Lectures and hands-on labs are combined to help you understand and perform day to day operations on both products. You will learn how System Manager users are defined and maintained, how data is imported and exported, how SIP users are configured and registered, how Session Manager routes calls across the SIP network, how both Avaya and third-party applications are networked with Session Manager and more.
Who Should Attend:
- Individuals responsible for configuring, administering, and maintaining Avaya Aura System and Session Manager
Avaya Aura Session Manager and System Manager Support (R6.3) (5U00050) Course Objectives:
After completing this course, you will be able to:
- Purpose and function of System and Session Manager
- Session Manager troubleshooting tools
- System Manager users
- How user profiles are synchronized with external LDAP directories
- Use System Manager to discover other Avaya products in the telephony network
- Use System Manager to apply licenses to other Avaya products
- View alarms and logs to identify events that have occurred in the telephony network
- Use System Manager to import and export data
- SIP domains, network locations, SIP entities, entity links, routing policies, dial patterns, regular expressions, and adaptations needed so Session Manager can route calls across the SIP network
- Register SIP phone users
- Use the traceSM and Call Routing tools
- Session Manager host table
- Named and Sequenced Applications so that Avaya and 3rd party devices can be networked with Session Manager
- Perform the configuration needed so that Communication Manager can be administered via System Manager
- Set up Call Admission Control parameters
- Monitor the connection between Session Manager and other SIP entities
- Troubleshoot common Session Manager issues
Avaya Aura Session Manager and System Manager Support (R6.3) (5U00050) Course Certifications:
- Avaya Certified Support Specialist (ACSS) – Avaya Aura Session Manager and System Manager
Avaya Aura Session Manager and System Manager Support (R6.3) (5U00050) Course Outline:
- Module 1: System Manager Overview
- Module 2: User Administration: Users, Roles, and Groups
- Module 3: User Authentication
- Module 4: Product Administration
- Module 5: View Alarms
- Module 6: View Logs
- Module 7: System Manager as a Licensing Manager
- Module 8: Importing Data in Bulk
- Module 9: Exporting Data in Bulk
- Module 10: Backup and Restore
- Module 11: Session Manager Overview
- Module 12: System and Session Manager New Features
- Module 13: Avaya Aura Network Architecture
- Module 14: Session Manager Maintenance and Troubleshooting
- Module 15: SIP Domains
- Module 16: Network Locations
- Module 17: SIP Entities
- Module 18: Session Manager Instance
- Module 19: SIP Registration
- Module 20: Tracing SIP Registrations
- Module 21: SIP Registry Routing
- Module 22: SIP Routing Overview
- Module 23: Review: SIP Domains, Network Locations, SIP Entities
- Module 24: Entity Links
- Module 25: Routing Policies
- Module 26: Dial Patterns and Regular Expressions
- Module 27: H323 and SIP Routing Scenarios
- Module 28: Session Manager Adaptations
- Module 29: Call Routing Test
- Module 30: Local Host Name Resolution
- Module 31: Configuring Communication Manager as a Managed Element
- Module 32: Configuring Communication Manager as an Application and an Application Sequence
- Module 33: Associating Communication Manager Stations with SIP Users
- Module 34: Personal Profile Manager
- Module 35: Implementing a Third Party Feature Server
- Module 36: Multiple Applications in a Sequence
- Module 37: Media Filtered Application Sequencing
- Module 38: Administering Third Party Features for non-SIP users
- Module 39: Call Admission Control and Shared Bandwidth Control
- Module 40: SM100 Connection Status
- Module 41: SM Dashboard
- Module 42: SIP Entity Monitoring
- Module 43: Shutdown and Reboot
- Module 44: Troubleshooting Common Issues
Avaya Aura Session Manager and System Manager Support (R6.3) (5U00050) Course Labs:
- Lab 1: User Administration: Users and Roles
- Lab 2: View Alarms
- Lab 3: System Manager Log Viewer
- Lab 4: System Manager as a License Manager
- Lab 5: Importing Data in Bulk
- Lab 6: Exporting Data in Bulk
- Lab 7: Backup and Restore
- Lab 8: Creating and Registering SIP Users, Tracing Registrations, Registry Routing
- Lab 9: SIP Entities
- Lab 10: SIP Entity Links
- Lab 11: Routing Policies
- Lab 12: Dial Patterns
- Lab 13: H323 and SIP Routing Scenarios
- Lab 14: Session Manager Adaptations
- Lab 15: Call Routing Test
- Lab 16: Local Host Name Resolution
- Lab 17: Configuring Communication Manager as a Managed Element
- Lab 18: Configuring Communication Manager as an Application and an Application Sequence
- Lab 19: Associating Communication Manager Stations with SIP Users
- Lab 20: Administering Features for Non-SIP Users
- Lab 21: Modifying Hostnames
- Lab 22: SM100 Connection Status
- Lab 23: Troubleshooting Common Issues
