New Age Technologies has been delivering Authorized Training since 1996. We offer Cisco’s full suite of authorized courses including Cisco Nexus 7000 Switches, Unified Communications Workspace, Wireless, Security, Storage Networking and more. If you have any questions or can’t seem to find the Cisco class that you are interested in, contact one of our Cisco Training Specialists. Invest in your future today with Cisco training from New Age Technologies.

✉ Cisco Training Specialist | ☏ 502.909.0819

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COURSE INFORMATION

Administering Cisco Unified Communications Workspace Part 1 (ACUCW1) Course Overview:

This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including:

• Cisco Unified Communications Manager (CUCM) v8, and v9 and v10.5
• Unity Connection v8, and v9 and v10.5
• Client devices

You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP phones, while configuring users and associating them with phones. You will learn to configure simple features, such as DND, Music on Hold, MeetMe conferencing, and shared lines and barge, as well as access to CUCM user web pages. You’ll also learn to configure voice mail accounts for users, build a Jabber Client, and manage licenses using Prime License Manager with Cisco Unified Communications Manager v10.5

You will gain a basic understanding of route patterns that are used for dialing and Class of Service, which is used to control who can dial where, such as internal, local, long distance, and so forth.

Who Should Attend:

• Administrators
• Engineers
• Network architects
• Integrators with overall responsibility for Cisco Collaboration

Administering Cisco Unified Communications Workspace Part 1 (ACUCW1) Course Objectives:

After completing this course, you will be able to:

• Basic CUCM architecture and terminology
• How the CUCM administrative and user GUIs work
• Device pools and other common elements of phone configuration
• Add and delete phones manually and using auto registration
• Use the BAT tool to add phones and users and to change configurations
• Add users, assign them capabilities, and associate them with phones
• Configure phone features: shared lines, call park, DND, Music on Hold, and phone services
• Configure phones for Class of Service using the line/device approach
• The NANP
• Configure phones for voice mail
• Investigate CDR and billing using third-party systems
• Components of the Unity Connection systems and how they integrate into a unified messaging system
• Configure Cisco Unity Connection users
• Deploy and use the Cisco Jabber Client

Administering Cisco Unified Communications Workspace Part 1 (ACUCW1) Course Outline:

Module 1: Introduction to Cisco Unified Communications

• Understanding Components of Cisco Unified Communications Solutions
• Understanding the Characteristics of Cisco Unified Communications Solutions

Module 2: Understanding User Interfaces

• Understanding Administrator Interfaces
• Understanding End-User Interfaces

Module 3: End User Configuration and Deployment

• Deploying Endpoints and End Users
• Understanding End-User Characteristics
• Understanding End-User Implementation

Module 4: Endpoint Configuration and Deployment

• Describing Dial Plan Components
• Implementing Endpoint Addressing
• Understanding Endpoint Characteristics
• Understanding Endpoint Implementation

Module 5: Call Flow Configuration and Deployment

• Understanding Call Flows and Call Legs
• Understanding Impact on Call Legs
• Implementing Calling Privileges
• Implementing Call Coverage

Module 6: Media Resource Configuration and Deployment

• Describing Media Resources
• Annunciators and MOH
• Describing Conference Devices
• Implementing Conference Bridges

Module 7: Cisco Unity Connection Mailboxes

• Understanding Cisco Unity Connection
• End User Voice Mailbox

Administering Cisco Unified Communications Workspace Part 1 (ACUCW1) Course Labs:

• Lab 1: Remote Lab Access
• Lab 2: Prime License Manager
• Lab 3: Services
• Lab 4: Admin Interfaces
• Lab 5: Disaster Recovery
• Lab 6: OS Admin
• Lab 7: Explore End User Interfaces
• Lab 8: User Management – Application Users
• Lab 9: User Management – BAT
• Lab 10: Implementing Endpoints
• Lab 11: Implementing Endpoints
• Lab 12: Basic Features
• Lab 13: More Telephony Features
• Lab 14: Call Flows in CUCME
• Lab 15: Troubleshooting
• Lab 16: Software Conference and MOH
• Lab 17: Softkeys and Do Not Disturb
• Lab 18: IM&P Configuration and Jabber
• Lab 19: Users and Mailboxes
• Lab 20: Cisco Personal Communications Assistant
• Lab 21: Cisco Unified Communications Manager Reports
• Lab 22: Real Time Monitoring Tool

Average Salary for Skill: Cisco Networking

Median Salary by Job – Skill: Cisco Networking (United States)

The post Administering Cisco Unified Communications Workspace Part 1 (ACUCW1) appeared first on New Age Technologies.

New Age Technologies has been delivering Authorized Training since 1996. We offer a full suite of Business Analysis courses including courses pertaining to Business Analysis Essentials, Software Testing, Enterprise Analysis, Data Modeling, Business Analysis Foundations, Software Development and more. If you have any questions or can’t seem to find a Business Analysis class that you are interested in, contact one of our Training Specialists. Invest in your future today with Business Analysis training from New Age Technologies.

✉ NewAT Training Specialists | ☏ 502.909.0819

COURSE INFORMATION

Learn how to fill the role of the business analyst.

Business Analysis Essentials Course Overview:

This boot camp-style course will help you to gain the foundational skills to perform the role of a business analyst (BA) in both waterfall and agile environments. You will learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project. Understand the BA role in the design, development, and testing phases of a project. Gain new perspectives through hands-on, interactive group activities led by subject matter experts. Enhance your experience through videos, discussions, and reflections. Get tools, templates, and samples to continue your learning and practice after class.

This course is aligned to the requirements management and business analysis principles outlined by the International Institute of Business Analysis (IIBA) and Project Management Institute (PMI).

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90 percent of class time, participate in class exercises and section-knowledge checks, and score at least 70 percent on an end-of-class, multiple-choice assessment.

Who Should Attend:

• Systems, business, and requirements analysts
• Developers
• Software engineers
• IT project managers
• Project managers who supervise business analysts and are responsible for business analysis activities, project analysts, project leaders, senior project managers, team leaders, program managers, testers, and QA specialists

Business Analysis Essentials Course Objectives:

After successfully completing this course, you will have learned the following:

• Role and importance of the BA
• Vocabulary standards and business analysis practices through the use of the IIBA A Guide to the Business Analysis Body of Knowledge (BABOK Guide)
• Plan BA requirements activities
• Elicit requirements from stakeholders, with an emphasis on interviews
• Analyze stated requirements, with an overview of modeling techniques
• Document requirements for different types of projects
• Verify and validate requirements
• Elements of requirements management and communication and the BA’s role in them
• Elements of solution verification and validation and possible BA roles
• Enterprise analysis: choosing appropriate projects
• Necessary competencies and best practices of BAs
• Waterfall, incremental, and agile lifecycles and how they change BA practices

Business Analysis Essentials Course Outline:

Module 1: Introduction to Business Analysis

• What Is Business Analysis?
• Role of the Business Analyst
• Core BA Skills
• BA Certifications

Module 2: Project Definition and Planning

• Pre-Project Activities
• Vision and Scope Document
• Stakeholders
• Requirements
• Business Analysis Plan

Module 3: Requirements Elicitation

• What Is Elicitation?
• Elicitation Techniques
• Selecting the Right Elicitation Technique

Module 4: Requirements Analysis

• What Is a Model?
• Types of Models
• Requirements Prioritization

Module 5: Requirements Documentation and Management

• Requirements and Design Documentation
• Requirements Verification
• Requirements Validation
• Obtaining Approval of Requirements
• Change Control
• Reuse of Requirements
• Requirements Communication

Module 6: BA Involvement in Design and Development

• Role of the BA in Design and Development
• Requirements Implementation and Design Assessment

Module 7: BA Involvement in Testing

• Role of the BA in the Testing Phase
• Test Plans
• Test Cases
• Acceptance Criteria in Agile
• Solution Acceptance and Closeout

Module 8. Recap and Self-Assessment

Business Analysis Essentials Course Labs:

• Identify Business Analysis Concepts and Activities in Your Organization
• Review a Vision and Scope Document
• Plan Requirements Activities for a Project
• Conduct an Interview
• Choose Elicitation Techniques
• Analyze a Location Model
• Analyze a Workflow Model
• Analyze a Use Case Model
• Analyze a CRUD Matrix
• Identify Models that Answer Key Questions
• Review a Requirements Document
• Determine the Impact of a Proposed Change to a Requirements Set
• Write a Test Case Using a Use Case
• Walk Through the Steps of Enterprise Analysis for a Project
• Develop a Personal Action Plan to Improve Your BA Skills or Environment

Average Salary for Skill: Business Analysis

Median Salary by Job – Skill: Business Analysis (United States)

The post Business Analysis Essentials appeared first on New Age Technologies.

✉ Apple Training Specialists | ☏ 502.909.0819

Current Promotion

• ENTER CODE "APPLE5" @ CHECKOUT & RECEIVE 5% OFF OR REQUEST GIFT CARD EQUIVALENT

COURSE INFORMATION

Comprehensive Study of Final Cut Pro X (FCP200) Overview:

Final Cut Pro X is a revolutionary video editing application that makes it possible for beginners and seasoned professionals to achieve stunning results. Comprehensive Study of Final Cut Pro X (FCP200) five-day, hands-on course teaches students to perform basic editing functions while becoming familiar with the user interface. Start with basic video editing techniques and work all the way through Final Cut Pro’s powerful advanced features. Students work with dramatic real-world media to learn the practical techniques used daily in editing projects.

Who Should Attend:

• This class is designed for anyone looking to edit professional-quality video with Final Cut Pro X and who prefers hands-on and interactive instruction to best explore its functionality.

Comprehensive Study of Final Cut Pro X (FCP200) Prerequisites:

Before attending this course, you must have the following:

• Knowledge of OS X and basic computer navigation
• Basic knowledge of editing terminology is highly recommended

Comprehensive Study of Final Cut Pro X (FCP200) Objectives:

After successfully completing this course, you will be able to:

• Creating Smart Collections to organize media based on metadata and keywords.
• Using the Magnetic Timeline for an exceptionally fast, fluid new way to edit.
• Combining multiple elements into a single Compound Clip.
• Fine tuning clips in the timeline with the Precision Editor.
• Comparing alternate shots from a collection of clips with just a click using auditions.
• Applying effects, transitions and retiming clips.
• Finishing and final output.

Comprehensive Study of Final Cut Pro X (FCP200) Outline:

Day 1:

Exploring the Final Cut Pro X Interface

• Following a Workflow, Opening Final Cut Pro X, Exploring the Interface, Using Menus and Shortcuts, Viewing and Sorting Events, Skimming Clips and Changing Views, Viewing and Creating Projects, Working in the Project Library, Viewing Projects in the Timeline, and Hiding and Quitting Final Cut Pro

Importing

• Importing Media into an Event, Importing Folders as Keyword Collections, Analyzing and Correcting Imported Clips, Importing from a Camera, Importing from the Finder, and Importing from Other Applications

Organizing Clips in an Event

• Using Metadata to Customize an Event, Adding Keywords to Clips, Assigning Multiple Keywords to Clips, Applying Keywords to a Clip Range, Rating, Sorting and Searching Clips, and Creating Smart Collections

Day 2:

Building a Rough Cut

• Creating a New Project, Screening and Marking Clips, Appending Clips in the Timeline, Viewing and Arranging Clips in the Magnetic Timeline, Inserting Clips into the Primary Storyline, Changing Edited Clips, Connecting Clips to the Primary Storyline, and Closing your Project

Finishing a Rough Cut

• Adding Markers to a Project, Connecting Clips to the Primary Storyline, Overwriting and Replacing Clips, Auditioning Clips in the Project, and Working with Storylines

Adding to the Primary Storyline

• Duplicating a Project, Removing Clip Selections and Adding Gaps, Understanding Trimming, Applying the Trim Tool, and Trimming with Precision

Day 3:

Applying Transitions

• Preparing for Transitions, Applying a Video Transition, Using the Transitions Browser, Modifying Transitions, Changing Transition Parameters in the Inspector, Adding Transitions to Other Storylines and Compound Clips, and Exploring Audio Transitions

Working with Sound

• Monitoring Audio in the Timeline, Adjusting Audio in the Timeline, Adding Music and Sound Effects, Adjusting Levels in the Audio Inspector, Creating Audio Fades, Recording a Narration Track, and Correcting Problem Audio

Day 4:

Working with Titles, Generators and Themes

• Using the Titles Browser, Adding a Lower Third, Modifying Titles, Adding Bumpers and Credits, Working with Video Generators, and Using Themes

Retiming and Transforming Clips

• Understanding Motion Properties, Changing Clip Speed,, Creating Holds and Variable Speed Segments, Applying Preset Speed Effects, Transforming an Image, Cropping an Image, Adding a Ken Burns Effect, and Creating Keyboard Shortcuts

Day 5:

Applying Effects and Enhancing Color

• Applying Video Effects, Modifying Effect Parameters, Auditioning and Animating Effects, Applying Audio Effects, and Enhancing Color in Final Cut Pro

Sharing Your Project

• Preparing a Project for Sharing, Sharing a Master File, Publishing a Project to Apple Devices, Publishing a Project to Video Sharing Sites, Exporting an Image from your Project, Exporting for Blue-Ray Disc, DVD, or Disk Image, Backing Up Projects and Events

Certification Exam

• Students take an end user exam to earn Apple Certified Pro, Final Cut Pro X Level One status.

Average Salary for Skill: Apple Final Cut Pro

Median Salary by Job – Skill: Apple Final Cut Pro (United States)

The post Comprehensive Study of Final Cut Pro X (FCP200) appeared first on New Age Technologies.

✉ Apple Training Specialists | ☏ 502.909.0819

Current Promotion

• ENTER CODE "APPLE5" @ CHECKOUT & RECEIVE 5% OFF OR REQUEST GIFT CARD EQUIVALENT

COURSE INFORMATION

⌘El Capitan 101+201 Bootcamp 10.11 Course Overview:

The El Capitan 10.11 Bootcamp is a combined delivery of the Apple authorized El Capitan 101 and El Capitan 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. You will learn how to install and configure OS X Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying OS X and software updates are also covered.

⌘Who Should Attend

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs.

⌘El Capitan 101+201 Bootcamp 10.11 Course Prerequisites:

Before attending this course, you must have the following:

• Basic OS X knowledge
• Basic troubleshooting experience
• Experience with OS X in a network environment

⌘El Capitan 101+201 Bootcamp 10.11 Course Objectives:

After successfully completing this course, you will be able to:

• The troubleshooting process and how to become more efficient with available tools and resources
• Mac OS X v10.11 features in depth, including how to find additional information
• How to prepare for Apple Certified Support Professional certification
• The features of Server 5 for OS X
• How to configure essential services on Server for OS X
• How to use Server for OS X tools to monitor and troubleshoot services
• Effective use of Server for OS X to manage a small network of Macintosh computers and users
• How to manage access to files and services

⌘El Capitan 101+201 Bootcamp 10.11 Course Outline:

Module 1: Installation and Configuration

• Install OS X El Capitan
• Setup and Configuration
• OS X Recovery
• OS X Software Updates

Module 2: User Accounts

• User Accounts
• User Home Folders
• System Security
• Keychain Management

Module 3: File Systems

• File Systems and Storage
• FileVault
• Permissions and Sharing
• File System Troubleshooting

Module 4: Data Management

• Hidden Items, Shortcuts, and File Archives
• System Resources
• Metadata and Spotlight
• Time Machine

Module 5: Applications and Processes

• Application Installation
• Document Management
• Application Management and Troubleshooting

Module 6: Network Configuration

• Network Essentials
• Advanced Network Configuration
• Network Troubleshooting

Module 7: Network Services

• Network Services
• Host Sharing and Personal Firewall

Module 8: System Management

• Peripherals and Drivers
• Print and Scan
• System Troubleshooting

Module 9: Configuring and Monitoring OS X Server

• Installing OS X Server
• Providing DNS Records
• Exploring the Server App
• Configuring SSL Certificates
• Using Status and Notifications
• Backing Up OS X Server

Module 10: Configuring Accounts

• Managing Local Users
• Configuring Open Directory Services
• Managing Local Network Accounts

Module 11: Managing Devices with Configuration Profiles

• Configuring OS X Server to Provide Device Management
• Managing with Profile Manager

Module 12: Sharing Files

• Configuring the File Sharing Service
• Defining File Access

Module 13: Implementing Deployment Solutions

• Leveraging NetInstall
• Caching Content from Apple
• Implementing the Software Update Service

Module 14: Providing Network Services

• Offering Time Machine Network Backup
• Providing Security via the VPN Service
• Providing DHCP
• Hosting Websites

Module 15: Using Collaborative Services

• Providing Mail Service
• Configuring the Wiki Service
• Implementing the Calendar Service
• Managing the Contacts Service
• Providing the Messages Service

Average Salary for Skill: Apple OS X

Median Salary by Job – Skill: Apple OS X (United States)

The post El Capitan 101+201 Bootcamp 10.11 appeared first on New Age Technologies.

✉ Apple Training Specialists | ☏ 502.909.0819

Current Promotion

• ENTER CODE "APPLE5" @ CHECKOUT & RECEIVE 5% OFF OR REQUEST GIFT CARD EQUIVALENT

COURSE INFORMATION

NOTE: FOR ONLINE LIVE ATTENDEES – Each student will need to setup two (2) computers in order to take the class remotely. The first can be a PC, tablet or Mac capable of running Adobe Connect. The second computer must be a Mac running the latest version of OS X El Capitan. This setup will allow online students to view the presentation on one computer and do support exercises on the other one.

El Capitan 101: OS X Support Essentials 10.11 Course Overview:

El Capitan 101 OS X Support Essentials 10.11 is a three-day Apple Authorized course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users. The course includes lectures and hands-on exercises that provide real-world experience.

This course includes authorized Apple Pro Training Series workbook.

Who Should Attend:

• Help desk specialists, technical coordinators, technical support personnel, service technicians, technology specialists, power users, teachers, and others who support Mac users in education or business organizations
• Technical coordinators, teachers, or power users who manage computer networks or computer labs that run OS X

El Capitan 101: OS X Support Essentials 10.11 Course Prerequisites:

Before attending this course, you must have the following:

• OS X knowledge and basic computer navigation skills

El Capitan 101: OS X Support Essentials 10.11 Course Objectives:

After successfully completing this course, you will understand:

• The OS X El Capitan troubleshooting process
• How to use OS X El Capitan tools and resources to troubleshoot OS X El Capitan
• OS X El Capitan features and functionality, including how to find more information about OS X El Capitan
• How to prepare for Apple Certified Support Professional (ACSP) 10.11 certification

El Capitan 101: OS X Support Essentials 10.11 Course Outline:

Module 1: Installation and Configuration

• Install OS X El Capitan
• Setup and Configuration
• OS X Recovery
• OS X Software Updates

Module 2: User Accounts

• User Accounts
• User Home Folders
• System Security
• Keychain Management

Module 3: File Systems

• File Systems and Storage
• FileVault
• Permissions and Sharing
• File System Troubleshooting

Module 4: Data Management

• Hidden Items, Shortcuts, and File Archives
• System resources
• Metadata and Spotlight
• Time Machine

Module 5: Applications and Processes

• Application Installation
• Document Management
• Application Management and Troubleshooting

Module 6: Network Configuration

• Network Essentials
• Advanced Network Configuration
• Network Troubleshooting

Module 7: Network Services

• Network Services
• Host Sharing and Personal Firewall

Module 8: System Management

• Peripherals and Drivers
• Print and Scan
• System Troubleshooting

Average Salary for Skill: Apple OS X

Median Salary by Job – Skill: Apple OS X (United States)

The post El Capitan 101: OS X Support Essentials 10.11 appeared first on New Age Technologies.