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Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351)
- Avaya
Certifications:
ACIS - Avaya Communication Server 1000 for Avaya Aura - ACSS - Avaya Communication Server 1000 for Avaya Aura
New Age Technologies has been delivering Authorized Training since 1996. We offer Avaya’s full suite of authorized courses including courses pertaining to Aura Messaging, Aura Contact Center, Networking, IP Office Platform, Avaya Communication Server, and more. If you have any questions or can’t seem to find the Avaya class that you are interested in, contact one of our Avaya Training Specialists. Invest in your future today with Avaya training from New Age Technologies.
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COURSE INFORMATION
Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351) Course Overview:
The Avaya Communication Server (CS) 1000 7.x System Administration and Management course is the starting point for your Communication Server 1000 (CS 1000) 7.5 training. Through presentations and interactive practices, you will learn how to use the system management tools to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on a Linux platform, and it assumes the system is fully installed and operational.
Who Should Attend:
- Customer service representatives and personnel responsible for system administration and management of CS 1000 systems
Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351) Course Prerequisites:
Before attending this course, you must attend the following:
- Avaya Communication Server 1000 Familiarization Release 7.x (0200)
Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351) Course Objectives:
After successfully completing this course, you will be able to:
- Basic functionality of the CS 1000 system management tools and interfaces and recommended programming hierarchy when configuring system parameters
- Passwords and system security features used to protect system resources
- Use Element Manager via Unified Communications Manager (UCM) to perform system administration and management
- Access Restriction features used to control degrees of access
- Fundamentals of implementing a dialing plan and interpreting directory number data blocks
- Customer fundamentals and using Element Manager customer pages to enable and configure customer-level parameters
- Programming guidelines for digital and IP phones, including system-, customer-, and telephone-level requirements
- Use Element Manager Phones configuration tool to add, edit, search, swap, and move telephones per customer requirements
- List configuration using the List Manager feature
- IP phone feature configuration including Personal Call Directory, Callers List, Redial List, and Virtual Office
- Use Subscriber Manager to create, modify, and update subscriber accounts and user information
- Implement the Corporate Directory feature
- Route and trunk fundamentals
- Use Element Manager to configure circuit-based and virtual routes and trunks
- Enable the Traffic Report Collection feature and perform the steps required to view reports
Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351) Course Certifications:
- Avaya Certified Implementation Specialist (ACIS) – Avaya Communication Server 1000 for Avaya Aura
- Avaya Certified Support Specialist (ACSS) – Avaya Communication Server 1000 for Avaya Aura
Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351) Course Outline:
- Module 1: System Management Fundamentals
- Module 2: Element Manager
- Module 3: Access Restrictions
- Module 4: Dial Plan Implementation
- Module 5: Customer Administration
- Module 6: Telephone Administration
- Module 7: List Manager
- Module 8: IP Phone Features
- Module 9: Subscriber Manager
- Module 10: Corporate Directory
- Module 11: Routes and Trunks
- Module 12: Traffic Reporting
Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351) Course Labs:
- Lab 1: Access EM from UCM Elements List and Login and Logout
- Lab 2: Access EM and Navigate EM Interface
- Lab 3: Print and Interpret DNB
- Lab 4: Add a Phone and Program Features
- Lab 5: Create Template
- Lab 6: Import Phones
- Lab 7: Edit Phones
- Lab 8: Generate Reports
- Lab 9: Create, Modify, and Update Subscriber Manager
- Lab 10: Configure, Upload, and Activate a Corporate Directory
- Lab 11: Program Trunks Using EM
- Lab 12: Enable Traffic Collection and Display Reports
- Lab 13: Optional Work Project
