CRM Customizing Fundamentals (CR100)

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      $3,295.00

      New Age Technologies has been delivering Authorized Training since 1996. We offer SAP’s full suite of authorized courses including courses pertaining to SAP CRM Customizing Fundamentals, Supply Chain Management (SCM), Enterprise Resource Planning (ERP), BusinessObjects, Product Lifecycle Management (PLM), and more. If you have any questions or can’t seem to find the SAP class that you are interested in, contact one of our SAP Training Specialists. Invest in your future today with SAP training from New Age Technologies.

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      COURSE INFORMATION

      SAP CRM Customizing Fundamentals (CR100) Course Overview:

      In the CRM Customizing Fundamentals (CR100) course, you will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will be part of this course.

      Note: Course Based on Software Release – SAP CRM 7.0 EHP3 and SAP ERP Central Component 6.0 EHP7

      SAP CRM Customizing Fundamentals (CR100) Course Prerequisites:

      Before attending this course, you must have the following:

      • Attended SAPCRM – Overview of the SAP CRM solution
      • Recommend attending SCM600 – Business Processes in Sales Order Management

      SAP CRM Customizing Fundamentals (CR100) Course Outline:

      • Module 1: CRM basic data:
        • Account Management
        • Organizational model
        • Product master
        • Customizing settings for each object
      • Module 2: CRM business transactions:
        • Overview of generic functions in business transactions
        • Activity management
      • Module 3: Customizing for these objects:
        • Process control and determination
      • Module 4: Partner determination
      • Module 5: Actions
      • Module 6: Overview of pricing in CRM:
        • CRM Billing
        • Basics concepts of CRM middleware
        • Introduction to the CRM WebClient User Interface

      Average Salary for Skill: SAP Customer Relationship Management (SAP CRM)

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