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Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337)
New Age Technologies has been delivering Authorized Training since 1996. We offer Microsoft’s full suite of authorized courses including courses pertaining to Enterprise Voice and Online Services with Microsoft Lync Server 2013, Microsoft Office, Microsoft Exchange Server, Microsoft Sharepoint, Microsoft SQL and more. If you have any questions or can’t seem to find the Microsoft class that you are interested in, contact one of our Microsoft Training Specialists. Invest in your future today with Microsoft training from New Age Technologies.
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Your course includes a twelve-month subscription to these exclusive benefits:
- 30 days of anytime access to your course labs and lab environment
- 12 months of 24/7 access to mentoring via chat, email, and phone
- 12 months of on-demand access to indexed, searchable recordings of your Online Live class
- 12 months of unlimited retakes of your class
COURSE INFORMATION
Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337) Overview:
Enterprise Voice and Online Services with Microsoft Lync Server 2013 course teaches how to design and configure enterprise voice in Microsoft Lync Server 2013 and Lync Online services. This course will provide you with the knowledge and skills to do the following:
- Configure and manage a Lync Server 2013 on premises
- Configure and manage Lync Online in the cloud or in a mixed deployment
- Deliver a Lync based enterprise voice solution
- Optimize your enterprise voice deployment by utilizing guidelines, best practices, and considerations
This course helps the student prepare for Exam 70-337.
Who Should Attend:
Enterprise Voice and Online Services with Microsoft Lync Server 2013 course is intended for IT Consultants and Telecommunications consulting professionals with at least three months experience designing, planning, deploying, and maintaining solutions for unified communications (UC) with particular emphasis on enterprise voice over Internet protocol (VOIP).
Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337) Prerequisites:
Before attending this course, students must have:
- Minimum of two years of experience with Microsoft Lync technologies or similar telephony systems.
- Completed Course 20336, Core Solutions of Microsoft Lync Server 2013 or equivalent knowledge of deploying Lync Server 2013 or Lync Online.
- Experience deploying Lync clients, including end user and common area devices.
- Familiarity with security, networking and high availability concepts.
- Experience with monitoring and troubleshooting on Windows Server.
- Understanding of Active Directory Domain Services (AD DS).
- Experience managing an application remotely using Windows PowerShell 2.0 or newer.
Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337) Objectives:
After successfully completing this course, students will be able to:
- Design a resilient enterprise voice solution
- Design and configure network services for Lync 2013
- Configure Lync Server 2013 voice features
- Implement emergency voice services
- Plan and configure a Lync Online or hybrid solution
Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337) Outline:
Module 1: Voice Architecture
- Voice Features of Lync Server 2013
- Architecture and Server Roles
- Site Topologies
Module 2: Configuring Basic Enterprise Voice Functionality
- Introduction to Lync Voice Routing
- Configuring Enterprise Voice
- Defining Voice Policies
- Assigning DID Numbers
- How to Design a Dial Plan
- Module 2 Labs:
- Analyze the Existing Voice Infrastructure
- Configure the Topology for Enterprise Voice
- Configure Dial Plans and Normalization Rules
- Configure Voice Routes
- Configure Voice Policies and PSTN Usages
- Configure Number Manipulation on Trunks
- Enable Users for Enterprise Voice
- Verify and Test Normalization Rules
- Test Trunk Routing and Translation Rules
- Configure Inter-Trunk Routing
Module 3: Designing Exchange Server 2013 Unified Messaging with Lync Server 2013
- Overview of Exchange 2013 Unified Messaging
- Integrating Unified Messaging with Lync Server 2013
- Module 3 Labs:
- Configure Exchange Server 2013 UM to work with Lync Server 2013 Enterprise Voice
- Configure Lync Server 2013 Interoperability with Exchange Server 2013 Unified Messaging
- Test and Verify Integration
- Branch Office Resilience
Module 4: Voice Applications
- Call Park Service
- Managing Calls to Unassigned Numbers
- PSTN Conferencing
- Overview of Response Group Services
- Implementing Response Group Services
- Module 4 Labs:
- Configure Call Park
- Configure the Unassigned Number Feature
- Verify Call Park Service and Unassigned Number Feature
- Configure Agent Groups and Queues
- Configure Workflows
- Configure the Response Group Service Behavior
- Configure Dial-In Conferencing
- Verify Dial-In Access Configuration
Module 5: Configuring and Deploying Emergency Calling
- Introducing Location Information Server
- Overview of Setup and Call Flow
- Designing Location Policies
- Implementing LIS
- Address Discovery
- User Experience
- Module 5 Labs:
- Create Emergency Routes and PSTN Usages
- Configure Number Manipulation on Trunks for Emergency Numbers
- Define LIS Locations
- Experience LIS Features
- Create E9-1-1 Gateway Configuration
- Verify Emergency Calling through the E9-1-1 Gateway
- Create an Alternate Local Path for Emergency Calls
Module 6: PSTN Integration
- Connecting to the PSTN
- Connecting to the Existing PBX
- M:N Interworking Routing
- Call Routing Reliability
Module 7: Lync Server 2013 and Networking
- Planning for Media Requirements
- Call Admission Control
- Planning for Call Admission Control
- Media Bypass
- Module 7 Labs:
- Configure CAC Components
- Verify Bandwidth Policy Application
Module 8: Phones and Devices
- Introduction to Phones and Devices
- Device Deployment
- Lync Server 2013 Phone Management
- Analog Device Support
Module 9: Lync Online Configuration and Migration
- Office 365 Architecture
- Lync Hybrid Scenarios
- Deploying Lync Online
- Module 9 Labs:
- Implement Identity Management with Office 365
- Deploy and Configure a Lync Edge Server
- Configure a Hybrid Deployment of the New Lync Server
Module 10: Quality of Experience
- Voice Quality Concepts
- Exploring Lync Monitoring Server Components
- Exploring Lync Monitoring Server Reports
- RTP and RTCP Collected Information
- Module 10 Labs:
- Review Peer-to-Peer Session Detail Reports
- Review Call Detail Reports
Module 11: Voice Resiliency
- Voice Resiliency in Lync Server 2013
- Lync Pool Resilience
- Branch Office Resilience
- Module 11 Labs:
- Configure a Survivable Branch Server
- Test and Verify Branch Office Resiliency with a WAN
- Test and Verify Branch Office Resiliency with a Pool
- Test and Verify Branch Office Resiliency with an SBA
- Test and Verify Central Site Voice Resiliency
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