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IP Office Platform Basic Integration and Configuration (7720)
- Avaya
Certifications:
AIPS - Avaya IP Office Platform
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COURSE INFORMATION
IP Office Platform Basic Integration and Configuration (7720) Course Overview:
In the IP Office Platform Basic Integration and Configuration (7720) course, you will gain the skills needed to install, administer, and manage the implementation of an IP Office customer solution. Through hands-on labs, you will practice installing and configuring the IP Office system and using the IP Office applications.
Who Should Attend:
- Avaya associates, partners, resellers, and customers
IP Office Platform Basic Integration and Configuration (7720) Course Objectives:
After successfully completing this course, you will be able to:
- IP Office 500V2 hardware and software components
- Configuration settings using IP Office Manager
- IP Office 500V2 Editions and the different Server Editions
- Installation and ignition process for IP Office Server Edition
- Access and navigate around web management for Server Edition
- How to access Manager, Voicemail Pro Application, and one-X server using Web Management
- Configuration settings for users, hunt groups, trunks, and mobility call control
- Upgrading core software
- How to configure VoIP/SIP endpoints and trunks
- Embedded voicemail functionality
- SD card management of files and backups
- The Branch Solution
- Use of the Application Server
- Configuring the settings on Voicemail Pro interfaces
- The Voicemail Pro actions that can be used to create call flows
- How to set up the Avaya one-X portal for IP Office application
- The capabilities of conferencing and Web conferencing
- The iPad and Windows Communicator Application
- The feature of one-X Mobile
IP Office Platform Basic Integration and Configuration (7720) Course Certifications:
- Avaya Implementation Professional Specialist (AIPS) – Avaya IP Office Platform
IP Office Platform Basic Integration and Configuration (7720) Course Outline:
Module 1: Avaya IP Office System Overview
- Course Overview and Objectives
- IP Office Control Units and Expansion Module
- Telephone Overview
- Start Up Procedure and Default Settings
- Application Software
- IP Office Manager
- IPO 500V2 System Upgrade
- IPO 500V2Licensing
- UCM Overview
Module 2: Basic Configuration
- Server Edition Introduction
- IP Office Server Edition Select Mode
- Installation of Server Edition
- Web Management
- Web Management – End User Self Administration
- Manager for Server Edition
- Licensing for Server Edition
- Resilient Backup and Upgrade of SE
- Basic System Settings
- Time Profiles
- Extensions and Users
- Hunt Groups
- Lines and Trunking
- Short Codes
- Outgoing Call Routing ARS
- Incoming Call Routes
Module 3: System SD Card
- Application Server Overview
- Embedded Voice Mail
- Auto Attendant
- Group and User Announcements
- Embedded Card Management
- SD Card Backup and Restore
- Branch Solution Overview
Module 4: System Customization
- Button Programming
- Agents and Hot Desking
- User Rights and Templates
- Mobility Call Control and one-X Mobile
Module 5: VoIP Endpoints
- LAN and Gatekeeper
- Operation of Avaya IP Phones
- Creating IP Extensions and Users
- Configuring SIP Terminals
- Configuring SIP Trunks
Module 6: Voicemail Pro Components
- Feature Comparisons Embedded Voice Mail and Voicemail Pro
- Voicemail Pro Interface
- Voicemail Pro Client
- Structure and Sequence of Call Flows and Auto Attendants
- Settings for Users and Groups
- Importing Call Flows
Module 7: Voicemail Pro Get Practice
- Installation Requirements, Setup and Functionality
- Debug View
- Centralized Voicemail
Module 8: Voicemail Components
- Actions, Variables and Conditions
- Call Flows and Auto Attendants
Module 9: Avaya one-X Portal for IP Office
- Configure one-X Portal
- one-X Portal Conferencing
- Presence and Instant Message
- one-X Mobile Preferred for IP Office
- Avaya Communicator Windows
IP Office Platform Technical Basic Implementation Workshop (10S00005K) Course Labs:
- Lab 1: Install IP Office Manager and Connect to IP Office
- Lab 2: IP 500V2 Licensing
- Lab 3: Web Management
- Lab 4: Create Time Profile
- Lab 5: Add and Modify Extensions and Users
- Lab 6: Create Hunt Groups
- Lab 7: Create and Modify Short Codes
- Lab 8: Configure an Announcement
- Lab 9: Embedded File Management
- Lab 10: Create a Hot Desking User
- Lab 11: Create a User Rights Template and Assign Users
- Lab 12: Create an IP Extension and User
- Lab 13: Configure a SIP Trunks to another IP Office
- Lab 14: Install Voicemail Pro Client
- Lab 15: Importing Call Flows
- Lab 16: Call Flows and Auto Attendant
- Lab 17: Configure one-X Portal and Test
