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  • Choose SAP Path ▼
  • SAP Business Suite: SAP HANA Training
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  • Choose SAP Certification ▼
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  • Choose SAP CRM: Customer Relationship Management (CRM) Training Path ▼
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Overview of the SAP CRM Solution (SAPCRM)

      Quantity

      $1,895.00

      New Age Technologies has been delivering Authorized Training since 1996. We offer SAP’s full suite of authorized courses including courses pertaining to SAP CRM, Supply Chain Management (SCM), Enterprise Resource Planning (ERP), BusinessObjects, Product Lifecycle Management (PLM), and more. If you have any questions or can’t seem to find the SAP class that you are interested in, contact one of our SAP Training Specialists. Invest in your future today with SAP training from New Age Technologies.

      ✉ SAP Training Specialists | ☏ 502.909.0819

      Current Promotion

      • ENTER CODE "SAP5" @ CHECKOUT & RECEIVE 5% OFF OR REQUEST GIFT CARD EQUIVALENT
      Private IT Training

      COURSE INFORMATION

      SAPCRM Goals:

      • Analyze SAP Customer Relationship Management (CRM) processes and functions in the marketing, sales and service area and the various interaction channels.
      • Evaluate integration aspects between SAP Customer Relationship Management (CRM) and other components

      Note: Course Based on Software Release:

      • SAP EHP 3 for SAP CRM 7.0
      • SAP EHP 7 for SAP ERP 6.0

      Who Should Attend:

      • SAP ERP as well as non-SAP Customers and decision makers considering an implementation of SAP Customer Relationship Management (CRM).
      • Customers, consultants, project managers and key users who need to get a comprehensive and integrative overview of the key capabilities and processes of the SAP Customer Relationship Management (CRM) solution

      SAPCRM Prerequisites:

      Before attending this course, you must have the following:

      • Basic Knowledge of CRM processes in general
      • Knowledge of SAP ERP, in particular in the Sales and Service Environment

      SAPCRM Content:

      • Introduction to:
        • Fundamentals and architecture of SAP CRM
        • SAP Customer Relationship Management (CRM) Marketing
        • SAP Customer Relationship Management (CRM) Web Channel (E-Commerce)
        • SAP Customer Relationship Management (CRM) Partner Channel Management
        • SAP Customer Relationship Management (CRM) Sales
        • SAP Customer Relationship Management (CRM) Interaction Center
        • SAP Customer Relationship Management (CRM) Service
        • SAP Customer Relationship Management (CRM) Field Applications
        • SAP Customer Relationship Management (CRM) Analytics
        • Implementation & operation of SAP Customer Relationship Management (CRM)

      Average Salary for Skill: SAP Customer Relationship Management (SAP CRM)

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