Implementing Cisco Collaboration Applications (CAPPS)

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COURSE INFORMATION

Implementing Cisco Collaboration Applications (CAPPS) Course Overview:

The Implementing Cisco Collaboration Applications (CAPPS) course provides you with the comprehensive training needed to integrate Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a successful collaboration deployment. It outlines voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration within Cisco Unified Communications Manager.

This course provides hands-on labs to help you successfully integrate Cisco Unity Connection, Unity Express, IM and Presence features with Cisco Unified Communications Manager. Labs also cover the configuration of Cisco Unity Connection users, system settings, Cisco Unified Messaging, Unified Communications IM and Presence with Cisco Jabber.

Who Should Attend:

• Network administrators and network engineers
• CCNP Collaboration candidates
• Systems engineers

Implementing Cisco Collaboration Applications (CAPPS) Certifications:

• Cisco Certified Network Professional Collaboration (CCNP)

Implementing Cisco Collaboration Applications (CAPPS) Prerequisites:

Before attending this course, you will be able to:

• Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Basics of digital interfaces, PSTN, and VoIP
• Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Implementing Cisco Collaboration Applications (CAPPS) Objectives:

After successfully completing this course, you will be able to:

• Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
• Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
• Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
• Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Implementing Cisco Collaboration Applications (CAPPS) Outline:

• Module 1: Cisco Unity Connection
• Module 2: Cisco Unity Express
• Module 3: Cisco Unified IM and Presence Implementation
• Module 4: Video Provisioning and Integration in a Unified Communications Deployment

Implementing Cisco Collaboration Applications (CAPPS) Labs:

• Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
• Lab 2: Configuring Cisco Unity Connection Users
• Lab 3: Configuring Cisco Unity Connection System Settings
• Lab 4: Implementing Cisco Unity Connection Call Management
• Lab 5: Configuring Cisco Unified Messaging
• Lab 6: Troubleshooting Cisco Unity Connection (Optional)
• Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
• Lab 8: Configuring Cisco Unity Express System Settings and Users
• Lab 9: Implementing Call Routing with Cisco Unity Express Auto-Attendant
• Lab 10: Troubleshooting Cisco Unity Express (Optional)
• Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
• Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
• Lab 13: Configure Cisco Jabber Mobile and Integrate Directory Servers (Optional)
• Lab 14: Troubleshoot Cisco Unified Communications IM and Presence (Optional)
• Lab 15: Provisioning with Cisco Prime Collaboration
• Lab 16: Deploying Cisco TMS and Video Applications

Boost your salary by obtaining your Cisco Certification: Cisco Certified Network Professional (CCNP) Collaboration:

Median Salary by Job – Certification: Cisco Certified Network Professional (CCNP) (United States)