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Implementing Cisco Collaboration Devices (CICD)

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      $3,495.00

      New Age Technologies has been delivering Authorized Training since 1996. We offer Cisco’s full suite of authorized courses including Network Management, Unified Communications Manager, Cisco UCM, Wireless, Cisco Collaboration, Storage Networking and more. If you have any questions or can’t seem to find the Cisco class that you are interested in, contact one of our Cisco Training Specialists. Invest in your future today with Cisco training from New Age Technologies.

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      COURSE INFORMATION

      Implementing Cisco Collaboration Devices (CICD) Course Overview:

      The Implementing Cisco Collaboration Devices (CICD) course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. The course covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

      This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. CICD also introduces basic video functionality into Cisco Collaboration solutions.

      Who Should Attend:

      • Network administrators and network engineers
      • CCNA Collaboration candidates
      • Systems engineers

      Implementing Cisco Collaboration Devices (CICD) Certifications:

      • Cisco Certified Network Associate Collaboration (CCNA)

      Implementing Cisco Collaboration Devices (CICD) Prerequisites:

      Before attending this course, you must have the following:

      • Working knowledge of converged voice and data networks
      • Basic knowledge of Cisco IOS gateways
      • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

      Implementing Cisco Collaboration Devices (CICD) Objectives:

      After successful completion of this course, you will be able to:

      • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
      • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
      • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
      • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
      • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
      • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
      • Describe how to maintain a Cisco Unified Communications solution

      Implementing Cisco Collaboration Devices (CICD) Outline:

      • Module 1: Cisco Unified Communications Solutions
      • Module 2: Administrator and End-User Interfaces
      • Module 3: Call Flows in Cisco Call Control Platforms
      • Module 4: Endpoint and End User Administration
      • Module 5: End User Telephony and Mobility Features
      • Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
      • Module 7: Cisco Unified Communications Solutions Maintenance

      Implementing Cisco Collaboration Devices (CICD) Outline:

      • Lab 1: Explore Administrator Interfaces
      • Lab 2: Explore End-User Interfaces
      • Lab 3: Explore Call Flows in Cisco Unified Communications Manager
      • Lab 4: Explore Call Flows in Cisco Unified Communications Manager Express
      • Lab 5: Implement End Users
      • Lab 6: Implement Endpoints
      • Lab 7: Enable Telephony Features
      • Lab 8: Enable Mobility Features
      • Lab 9: Implement End Users and Voice Mailboxes
      • Lab 10: Enable Cisco Unified Communications Manager IM and Presence Service
      • Lab 11: Provide End-User Support
      • Lab 12: Generate Cisco Unified Communications Manager CAR Tool Reports
      • Lab 13: Monitor the System with Cisco Unified RTMT
      • Lab 14: Back Up Cisco Unified Communications Manager

      Boost your salary by obtaining your Cisco Certification: Cisco Certified Network Associate (CCNA Collaboration)

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